Thank you for choosing Angel Fire Resort as your vacation destination!
We will make every effort to provide you a memorable mountain experience.
Please read the following carefully as it has your arrival instructions.
- Full payment is taken at the time of booking.
- Any changes to your reservation must be made 7 days in advance of your first Biking and/or Zipline Adventure Tour date.
- Changes within 7 days may incur a rescheduling charge.
- CANCELLATIONS: 31 days or more prior to arrival date: FULL deposit refund; 30 – 15 days prior to arrival date: HALF deposit refund; 14 days or less prior to arrival date: NO REFUND.
If you are picking up ONLY Season Passes or Lift Tickets, your passes can be picked up at the Ticket Office, located on the upper level deck at the base of the Chile Express chairlift in the building marked Ticket Office.
Hours: 7:30 a.m. to 5 p.m. during chairlift operations (see chairlift schedule below).
Phone Number: 575-377-4383
Location: The upper level deck at the base of the Chile Express Chairlift
Please pickup your bike park reservations the day-of your reservation. This includes rental equipment and lessons.
Pickup Location: Bike Shop
Pickup Time: 8:00 a.m. to 4:30 p.m.
Directions to the bike shop: Follow the wooden stairs on the right side of the Chile Express to the Bike Shop.
A credit card is required for ALL RENTALS.
A PARENT OR GUARDIAN MUST SIGN RENTAL CONTRACT FOR ANYONE UNDER THE AGE OF 18.
TIP: Pick up your rentals at least 45 minutes before your lesson and allow extra time during weekends and holidays.
Please pickup your reservation package the day-of your scheduled arrival, following the chairlift schedule.
Pickup Location: Ticket Office
Pickup Time: 7:30 a.m. to 5:00 p.m.
Directions to the Ticket Office: Go to the upper level deck, at the base of the Chile Express, and go to the building marked Ticket Office.
Meet at the base of the Chile Express 30 minutes prior to start time. Our Zipline Adventure Tour starts on time. Latecomers are subject to losing their spot—there will be NO REFUNDS.
What to Bring: Shirts, closed-toed shoes, sunscreen at least 15 – 30 SPF, lip balm, eye protection and waterproof jacket in the event of afternoon showers. Long hair should be tied back. NO sandals or flip-flops.
Be cautious of altitude sickness: Drink plenty of water, rest and avoid rigorous exercise until you have become acclimated to high elevation.
Angel Fire Zipline Adventure Tour Weather Cancellation Policy
The Angel Fire Zipline Adventure Tour operates rain or shine. However, tours may be cancelled due to inclement weather (wind, lightning, etc.). During periods of passing storms, tours will be put on hold. Tours in progress will pause and future tour start times delayed. Weather holds may last up to one hour. Cancellations due to weather are a last option. In the event that we must cancel a tour, we will either reschedule the tour at your convenience, provide you a voucher for a future tour valid for up to one year, or provide you the option of a full refund.
If you have questions about the weather, please call the Ticket Office at 575-377-4383. We will call you in the event your tour needs to be cancelled or rescheduled. Thank you for your understanding.
If you have additional questions, please call us at 800-633-7463 or visit our website at www.angelfireresort.com.
We look forward to your arrival!