This position is responsible for the risk management of the mountain including trail maintenance, on-hill medical emergency services, basic snow safety and avalanche control, signage, customer service, lift evacuations, accident investigations, etc. Applicants must provide exceptional guest service at all times, work well under pressure, follow strict policies and procedures, work as a team, and help foster a positive, fun, and safe work environment.
Our Ski Patrol team is built on mutual respect and collaboration. Join the team and receive fun resort benefits which include dining & retail discounts, a free chairlift pass, access to the fitness centers, and much more! Engage in diverse and challenging work, and be recognized for excellence.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Provides medical attention to injured/ill guests according to established policies and procedures.
- Responds to incidents as dispatched.
- Takes appropriate BSI precautions and wears appropriate personal protective equipment.
- Gives patient care report and transfers patient care to Clinic and/or EMS when necessary.
- Completes reports in an accurate, thorough and timely manner.
- Assists Senior Patrollers in accident investigations (i.e. interviewing witnesses).
- Locates emergency contacts for injured patients.
- Consults with Patrol Manager or Medical Control Director when protocol questions arise.
- Receives and communicates reports of injury to Patrol Dispatch.
- Frequently serves as Patrol Dispatcher and keeps up to the minute inventory of personnel, response units, and mobile supplies.
- Maintains an EMS activation log.
- Communicates (via phone, radio, and in-person) with Patrol Dispatch, 911 Dispatch, Clinic Staff and EMS/Fire personnel.
- Performs Lift Evacuation procedures as necessary.
- Follows radio protocol/etiquette at all times.
- Maintains radio communications with other staff to coordinate activities and achieve a high level of teamwork and efficiency.
- Works with a sense of urgency and completes tasks in a timely manner.
- Commits to follow all confidentiality regulations and guidelines as set forth by HIPAA.
- Adheres to the Angel Fire Resort Safety Manual, Employee Hand Book, and Ski Patrol Manual.
- Attends all required training.
- Maintains a high level of respect for resort property, including tools, work spaces, vehicles, resources, and facilities.
- Provides exceptional guest service at all times.
Education and/or Experience:
- High school diploma
- Two years related experience and/or training preferred
Other Skills and Abilities
- Ability to work weekends and holidays, day shifts and evening shifts, as required by the nature of the resort business
- Ability to work with people in a cheerful, courteous manner
- Ability to operate snowmobiles and utility vehicles
- Ability to safely navigate rescue toboggans in all conditions
Certificates, Licenses, Registrations
- At least one of the following valid and current certifications:
- Outdoor Emergency Care Technician
- NM EMT License (Basic, Intermediate, or Paramedic)
- Registered Nurse.
- Valid and current CPR for the Professional Rescuer certification.
- Valid and current driver’s license, insurable under company policy.
Physical Demands: While performing the duties of this job, the employee must be able to ski at an expert level, maintaining control in all conditions and on all terrain. The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, talk and hear. The employee is frequently required to sit. The employee must regularly lift, move and carry up to 100 pounds.
Environment: This is a physically demanding, outdoor position and applicants can expect to work long hours in variable winter weather conditions. Must be able to regularly lift/carry 100lbs.
Qualifications: At least two seasons of successful Ski Patrol experience preferred and must be able to ski at an expert level, maintaining control in all snow conditions and on all runs. Must have, at the least, a current OEC Certification or EMT-B (NM) as well as CPR for the professional rescuer. Must have a valid driver’s license with driving record insurable under resort insurance.
Seasonal position: Full-time positions are available.
Pay: Pay ranges from $11.00-$14.00 per hour depending on certifications and experience.
Other: A patrol vest or jacket will be provided as part of the uniform. Must provide own ski equipment and black snow pants
A typical shift: Starts around 8:00am and ends around 5:00pm. Due to the resort nature of our business, applicants should expect to work weekends and holidays.
The Minimum Age for this Position is: 21 years old
Estimated Start Date for this Position: Early December
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